Privacy Policy

Oil4Homes is committed to protecting your privacy and handling your personal information responsibly.

Who We Are

Oil4Homes is a community buying group that helps households purchase heating oil by negotiating competitive prices with trusted suppliers.If you have any questions about this Privacy Policy, please contact us at:Email:hello@oil4homes.co.uk

Information We Collect

When you register with Oil4Homes, we may collect:NamePostal addressEmail addressTelephone numberOil tank size and locationTypical order quantityDelivery instructionsProperty access informationWhat3Words location (if provided)Any other information you choose to provide

How We Use Your Information

We use your information to:Register your membershipOrganise buying roundsObtain quotations from heating oil suppliersArrange deliveriesSend order confirmations and delivery updatesContact you regarding your ordersImprove our servicesWe may also occasionally send you information about future buying rounds or relevant Oil4Homes news. You can unsubscribe at any time.

Sharing Your Information

When you participate in a buying round, we will share only the information necessary with the selected heating oil supplier, including:Your nameDelivery addressContact detailsDelivery instructionsOrder quantityWe do not sell or rent your personal information to third parties.

Legal Basis

We process your information because:it is necessary to fulfil our agreement with you as a member;you have given us consent to contact you about buying rounds; andwe have a legitimate interest in operating and improving Oil4Homes.

Data Security

We take reasonable steps to protect your personal information from unauthorised access, loss or misuse.

How Long We Keep Your Data

We retain your information only for as long as necessary to manage your membership, fulfil orders and meet our legal obligations.If you leave Oil4Homes, your personal information will be securely deleted when it is no longer required.

Your Rights

Under UK data protection law, you have the right to:Access your personal informationCorrect inaccurate informationRequest deletion of your dataRestrict or object to certain processingWithdraw your consent to marketing communicationsLodge a complaint with the Information Commissioner’s Office (ICO)

Cookies

Our website may use cookies to improve your browsing experience and help us understand how visitors use the site.You can control cookies through your browser settings.

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

Contact

If you have any questions about this Privacy Policy or how we handle your personal information, please contact:

Oil4Homes
Email: hello@oil4homes.co.uk
Website: www.oil4homes.co.uk